Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

bookmark restore

  • 3 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

everton1975
everton1975
more options

I have deleted all my bookmarks accidentally when uninstalling Firefox. With a recovery app I have managed to get one bookmark json file back. I just can not seem to get it to restore. The file seems okay in Notepad, i have tried all the usual stuff like deleting the places file and no joy. It shows up with 126 sites but just no joy. Would be very grateful for some help as there are some important data? starting to think it is corrupt.

I have deleted all my bookmarks accidentally when uninstalling Firefox. With a recovery app I have managed to get one bookmark json file back. I just can not seem to get it to restore. The file seems okay in Notepad, i have tried all the usual stuff like deleting the places file and no joy. It shows up with 126 sites but just no joy. Would be very grateful for some help as there are some important data? starting to think it is corrupt.

Toate răspunsurile (3)

Moses
Moses
  • Moderator
more options

To be sure you've tried restoring the right way did you:

  • Press CTRL SHIFT B
  • Click Import and Backup
  • Click Restore
everton1975
everton1975 Deținătorul întrebării
more options

Thanks Moses, I have done that. I keep getting the unable to process message. I have even moved the back up file into the profiles folder so it appears on the restore list. I have tried all the usual stuff, deleting the places file, making sure anti spyware is removed and that firefox is up to date. No joy at all!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that the file has the correct .json file extension.

You can try to validate the file.