Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

since my last windows update, whenever I open firefox I get an error message saying BAD IMAGE on the file C:\windows\system32\WRusr.dll. Can you help me?

  • 4 răspunsuri
  • 3 au această problemă
  • 26 de vizualizări
  • Ultimul răspuns de philipp

more options

The message I get is the following:

"C:\WINDOWS\SYSTEM32\WRusr.dll is either not designed to run on Windows or it contain an error. Try installing the program again using the original installation media or contact your administrator or the software vendor for support."

I can't open Mozilla firefox anymore. I have tried reinstalling 3 times already.

The message I get is the following: "C:\WINDOWS\SYSTEM32\WRusr.dll is either not designed to run on Windows or it contain an error. Try installing the program again using the original installation media or contact your administrator or the software vendor for support." I can't open Mozilla firefox anymore. I have tried reinstalling 3 times already.

Soluție aleasă

I reintalled webroot and everything seems fine now.

Citește acest răspuns în context 👍 0

Toate răspunsurile (4)

more options

hello, the file you have referenced appears to be part of Webroot SecureAnywhere - try to remove that software in case you have it installed on your system.

more options

But webroot is my current antivirus. I have had it for over a year and never got any problems. Should i try reinstalling it?

Thanks

more options

Soluție aleasă

I reintalled webroot and everything seems fine now.

more options

thanks for reporting back, let's hope that it stays that way - otherwise please also report it to the support of webroot...