Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Remember Password button does nothing.

  • 2 răspunsuri
  • 4 au această problemă
  • 8 vizualizări
  • Ultimul răspuns de Transformis

Transformis
Transformis
more options

When I type a username and password into any website and the "Remember Password" dialogue pops up, the Remember Password button is clickable - as in I click it and it visibly registers the click - but nothing happens. The dialogue box remains open until I use the x to close it or use the dropdown menu to tell it to not remember my password.

I had been having other unrelated problems with my browser for months until last week when I did a reset. This is my best guess for when this problem started.

When I type a username and password into any website and the "Remember Password" dialogue pops up, the Remember Password button is clickable - as in I click it and it visibly registers the click - but nothing happens. The dialogue box remains open until I use the x to close it or use the dropdown menu to tell it to not remember my password. I had been having other unrelated problems with my browser for months until last week when I did a reset. This is my best guess for when this problem started.

Toate răspunsurile (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you see any saved passwords in the Password Manager?

You can try to move or rename the signons.sqlite and key3.db files to see if there is a problem with these files.

See also Troubleshooting:

You can use this button to go to the Firefox profile folder:

Transformis
Transformis Deținătorul întrebării
more options

Creating new key3.db and signons.sqlite files fixed this problem.

Thank you.