Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Cannot see all topics on Open University module having to use Googlechrome

  • 4 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de John99

ikw1945
ikw1945
more options

When working on my Open university course their are some embedded questions that require a tick or selection to be made that is not visible on Firefox, Other course users have the same problem but all have changed from Firefox to Google chrome or I.E. which resolves the problem

When working on my Open university course their are some embedded questions that require a tick or selection to be made that is not visible on Firefox, Other course users have the same problem but all have changed from Firefox to Google chrome or I.E. which resolves the problem

Soluție aleasă

Is there an icon on the Left end of the location bar that Firefox is blocking a plugin?

Citește acest răspuns în context 👍 1

Toate răspunsurile (4)

kobe
kobe
more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

ikw1945
ikw1945 Deținătorul întrebării
more options

Thanks for the response, But sorry to say it made no difference, Hope we can rectify the problem as I prefer Firefox to Google & IE Hope attached screen shots helps (1off Firefox without table, 1off Google with table) Best of Luck Ian

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Soluție aleasă

Is there an icon on the Left end of the location bar that Firefox is blocking a plugin?

John99
John99
more options

It may be a problem for cor-el's investigation that the issue appears on a page that requires logging in.


They teach ICT @ OU I am sure some other students should be able to answer your question or if necessary direct you to the correct place in the Open University for support.
I did find one question in one of the fora about a Firefox problem that did give a contact address see thread