Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Whenever I click to open an Intuit topic for more information, Firefox goes into action but only provides me with a blank screen. Nowhere can I find the info.

  • 1 răspuns
  • 1 are această problemă
  • 9 vizualizări
  • Ultimul răspuns de user633449

more options

Why does Firefox take over when I click on a link for more information in an email from Intuit's website, but only show a blank page with zero information. Perhaps I need to uninstall Firefox.

Why does Firefox take over when I click on a link for more information in an email from Intuit's website, but only show a blank page with zero information. Perhaps I need to uninstall Firefox.

Toate răspunsurile (1)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!