We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Can't access youtube on Mac, no error message - just blank page

  • 2 răspunsuri
  • 4 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

Dev1
Dev1
more options

I can't access youtube in firefox. There is no error message. I'm using leaopard on a mac.When I type in youtube.com, nothing happens, the page is completely blank. youtube works in safari. other websites work fine. Works in safari, just not firefox.

I tried many of the solutions offered for not being able to access youtube but no solution so far. I have uninstalled flash and realplayer and disabled noscript and some plug-ins and still nothing. If I try to access youtube without these items, I don't even get a page saying that I need the flash plug-in, it's just blank. I have re-installed an older version of flash, 11.2. flash was an still is working fine on other sites, I have re-installed firefox. I have tried things like using html5, nothing works. I have read through these help pages and found nothing that helps so far.

Please help, I have been trying to figure this out for a week and am at my wits end. I need to be able to access youtube in firefox.

I can't access youtube in firefox. There is no error message. I'm using leaopard on a mac.When I type in youtube.com, nothing happens, the page is completely blank. youtube works in safari. other websites work fine. Works in safari, just not firefox. I tried many of the solutions offered for not being able to access youtube but no solution so far. I have uninstalled flash and realplayer and disabled noscript and some plug-ins and still nothing. If I try to access youtube without these items, I don't even get a page saying that I need the flash plug-in, it's just blank. I have re-installed an older version of flash, 11.2. flash was an still is working fine on other sites, I have re-installed firefox. I have tried things like using html5, nothing works. I have read through these help pages and found nothing that helps so far. Please help, I have been trying to figure this out for a week and am at my wits end. I need to be able to access youtube in firefox.

Modificat în de Dev1

Toate răspunsurile (2)

finitarry
finitarry
more options

Are you blocking *.ytimg.com? That is where the content is coming from for YouTube.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).