We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox Install Wizard crashes

  • 2 răspunsuri
  • 1 are această problemă
  • 8 vizualizări
  • Ultimul răspuns de stlnelsre

more options

I click RUN to start Firefox install on my desktop PC. My "install new software" permissions dialog box appears. I give permission as administrator to run Firefox Install. Firefox install wizard window never appears--everything just stalls. I had no trouble installing Firefox 9 on my laptop.

I click RUN to start Firefox install on my desktop PC. My "install new software" permissions dialog box appears. I give permission as administrator to run Firefox Install. Firefox install wizard window never appears--everything just stalls. I had no trouble installing Firefox 9 on my laptop.

Toate răspunsurile (2)

more options

Try to disable your anti-virus software temporarily to see if that makes installing work.

more options

Disabling Anti-virus did not work. It must have something to do with my administrative permissions in Windows Vista. Other updates have worked recently, but not installing Firefox.