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Can't open the security tab in options

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kimmattox
kimmattox
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When I click on tools, options, and then the security tab, it does not open the security options. Every other tab works, just not security. The screen stays on whatever option I am on, and does not change to show me security.

When I click on tools, options, and then the security tab, it does not open the security options. Every other tab works, just not security. The screen stays on whatever option I am on, and does not change to show me security.

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the-edmeister
the-edmeister
  • Moderator
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Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes