Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

QuickTime plugin doesn't work after update

  • 2 răspunsuri
  • 8 au această problemă
  • 23 de vizualizări
  • Ultimul răspuns de mr.a.d.hodgson

mr.a.d.hodgson
mr.a.d.hodgson
more options

Previously, I was able to play embedded audio and video on the iTunes web site but, having updated the QuickTime plugin on Firefox's advice, I'm no longer able to do so. For both audio and video, the buttons and slider behave as if the clip is playing but there's no sound or vision. I've checked the QuickTime settings and the Firefox plugins as recommended but to no avail. The Flash plugin continues to work for both audio and video. Your assistance would be greatly appreciated. Thanks.

Previously, I was able to play embedded audio and video on the iTunes web site but, having updated the QuickTime plugin on Firefox's advice, I'm no longer able to do so. For both audio and video, the buttons and slider behave as if the clip is playing but there's no sound or vision. I've checked the QuickTime settings and the Firefox plugins as recommended but to no avail. The Flash plugin continues to work for both audio and video. Your assistance would be greatly appreciated. Thanks.

Toate răspunsurile (2)

mr.a.d.hodgson
mr.a.d.hodgson Deținătorul întrebării
more options

Here's an update: All I could find on iTunes for an artist in whom I'm interested was a podcast so I tried playing it and, to my amazement, it worked. So the bug affects albums but not podcasts. "Curiouser and curiouser" said Alice.

mr.a.d.hodgson
mr.a.d.hodgson Deținătorul întrebării
more options

Cracked it:

Uninstalled QuickTime 7.7 (Start/Control Panel/Add or Remove Programs)

Reinstalled QuickTime 7.5 (http://www.oldversion.com/QuickTime.html)

Ignored warnings that the QuickTime plugin is out of date or needs updating

Modificat în de mr.a.d.hodgson