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When I try to open google body I get a message saying that WebGL is not initializing properly. Can you help?

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rpross1406
rpross1406
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I am trying to use Google Body but I get an error message that WebGL is not initializing properly. Can you help?

I am trying to use Google Body but I get an error message that WebGL is not initializing properly. Can you help?

Toate răspunsurile (3)

cor-el
cor-el
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  • Top 10 Contributor
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Do you see any error messages about WebGL at the bottom of the Help > Troubleshooting Information page?

rpross1406
rpross1406 Deținătorul întrebării
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This is the copy to the Troubleshooting Information page. Can you help? 



 Application Basics

       Name
       Firefox

       Version
       5.0.1

       User Agent
       Mozilla/5.0 (Macintosh; Intel Mac OS X 10.5; rv:5.0.1) Gecko/20100101 Firefox/5.0.1

       Profile Directory

         Show in Finder

       Enabled Plugins

         about:plugins

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

       ID

 Modified Preferences

     Name

     Value

       browser.places.smartBookmarksVersion
       2

       browser.startup.homepage_override.buildID
       20110707182747

       browser.startup.homepage_override.mstone
       rv:5.0.1

       dom.disable_open_during_load
       false

       extensions.lastAppVersion
       5.0.1

       network.cookie.prefsMigrated
       true

       places.database.lastMaintenance
       1312553423

       places.history.expiration.transient_current_max_pages
       64424

       privacy.sanitize.migrateFx3Prefs
       true

 Graphics

       Adapter Description
       0x21a00,0x20400

       Vendor ID
       0000

       Device ID
       0000

       Adapter RAM

       Adapter Drivers

       Driver Version

       Driver Date

       Direct2D Enabled
       false

       DirectWrite Enabled
       false

       WebGL Renderer
       (WebGL unavailable)

       GPU Accelerated Windows
       0/1
cor-el
cor-el
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  • Top 10 Contributor
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It says: WebGL Renderer (WebGL unavailable)

What is the value of the WebGL prefs (webgl.disabled and others) on the about:config page?

Are any webgl.* prefs bold (user set)?

You can try to force webgl (webgl.force-enabled -> true) to see if that has any effect.

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold(user set).
  • Preferences can be reset to the default or changed via the right-click context menu.