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My comcast password will not hold, and Comcast informs me that Firefox needs to help me with this problem.

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cartom7
cartom7
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In order to open my Comcast email account I need my ID and password. When the password was initially set up it was not the password I wanted. I have tried to reset it myself and also talked to two comcast technicians. One tried to reset but it was not successful. The second technician said that I need to go through Firefox because they (Comcast) are unable to get into your default accounts. I hope my explanation of my problem is understandable and that you can help me. As you can imagine it is very frustration.l

In order to open my Comcast email account I need my ID and password. When the password was initially set up it was not the password I wanted. I have tried to reset it myself and also talked to two comcast technicians. One tried to reset but it was not successful. The second technician said that I need to go through Firefox because they (Comcast) are unable to get into your default accounts. I hope my explanation of my problem is understandable and that you can help me. As you can imagine it is very frustration.l

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Ryan
Ryan
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Okay what exactly is the problem here? Is Firefox not remembering the correct password or can you not access your Comcast Account?