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My outlook email is not functioning properly on firefox nightly. Doesn't open completely, can't get to setting, does not respond and will not close

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  • 1 are această problemă
  • 13 vizualizări
  • Ultimul răspuns de kray988

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My windows outlook email has suddenly quit working correctly. After sign in, I cannot scroll messages, open messages, change files, go to settings or even close the app. All other apps working correctly. Outlook works correctly in other computers and phone. This is in Firefox Nightly.

My windows outlook email has suddenly quit working correctly. After sign in, I cannot scroll messages, open messages, change files, go to settings or even close the app. All other apps working correctly. Outlook works correctly in other computers and phone. This is in Firefox Nightly.

Soluție aleasă

After using Mozilla troubleshooter, I discovered that the problem was not with Mozilla but with another app. Thanks for your input.

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You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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Soluție aleasă

After using Mozilla troubleshooter, I discovered that the problem was not with Mozilla but with another app. Thanks for your input.