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lost tabs

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Snorki
Snorki
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Hi, the problem is as follows. After reinstalling Windows, I reinstalled the browser and as soon as I logged in, it could not synchronize my tabs from the account and important information disappeared. Is it possible to restore the tabs from a week ago?

Hi, the problem is as follows. After reinstalling Windows, I reinstalled the browser and as soon as I logged in, it could not synchronize my tabs from the account and important information disappeared. Is it possible to restore the tabs from a week ago?

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Paul
Paul
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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your tabs and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.