Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

account default

  • 1 răspuns
  • 1 are această problemă
  • 6 vizualizări
  • Ultimul răspuns de FredMcD

donfrye
donfrye
more options

I set my account as default, how do I undo it.? My wife can no longer use her account. My email is: [email protected]

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

I set my account as default, how do I undo it.? My wife can no longer use her account. My email is: [email protected] <i>(email address removed by moderator; please do not post personal information on a public website; [https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines Forum rules and guidelines])</i>

Modificat în de cor-el

Toate răspunsurile (1)

FredMcD
FredMcD
more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


What account are you talking about?

Sync?

Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.