Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Thunderbird stopped receiving messages

  • 3 răspunsuri
  • 1 are această problemă
  • 6 vizualizări
  • Ultimul răspuns de delsexcel

more options

My previous e-mail client, Foxmail, is still picking up e-mails normally. Sending e-mails from Thunderbird (TB) OK. I installed TB in July and started using it very recently, so I've very little experience of it, and don't know what to do next. Your help will be greatly appreciated.

My previous e-mail client, Foxmail, is still picking up e-mails normally. Sending e-mails from Thunderbird (TB) OK. I installed TB in July and started using it very recently, so I've very little experience of it, and don't know what to do next. Your help will be greatly appreciated.

Soluție aleasă

If you are using ESET/NOD32 security/AV there is high probability is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

Citește acest răspuns în context 👍 1

Toate răspunsurile (3)

more options

Do you have the ESET security software?

more options

Soluție aleasă

If you are using ESET/NOD32 security/AV there is high probability is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

more options

Thanks to all responders: I followed the advice for ESET SSL and it cleared the problem immediately. I am using ESET 'Internet Security'.