We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Duplicate files & folders in my Profile folder

  • 1 răspuns
  • 1 are această problemă
  • 7 vizualizări
  • Ultimul răspuns de Matt

JayGee49
JayGee49
more options

My profile includes 4 email accounts. Checking in my profile folder all of them have files mail.[account name].msf but two also have files mail.[account name]-1.msf. There are also six sub folders with the same duplication. Why should this be?

I'm having issues with one of the accounts with "duplicates" stopping to respond when it checks new mail for spam or to sort into folders. Could this be part of the problem?

My profile includes 4 email accounts. Checking in my profile folder all of them have files mail.[account name].msf but two also have files mail.[account name]-1.msf. There are also six sub folders with the same duplication. Why should this be? I'm having issues with one of the accounts with "duplicates" stopping to respond when it checks new mail for spam or to sort into folders. Could this be part of the problem?

Toate răspunsurile (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

The most common cause of numbered files appearing is overly aggressive anti virus locking files when they are in use. Try creating an exception in your anti virus program for the Thunderbird profile folder to prevent on access scanning.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data