Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Why don't my Firefox extensions save?

  • 1 răspuns
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de Wesley Branton

katie.baker
katie.baker
more options

Hi, I am using Firefox sync. Yet every time I use firefox and download extensions none of them save if I quit Firefox. My bookmarks don't save either. Why is this and how can I change it? Very frustrating!

Hi, I am using Firefox sync. Yet every time I use firefox and download extensions none of them save if I quit Firefox. My bookmarks don't save either. Why is this and how can I change it? Very frustrating!

Toate răspunsurile (1)

Wesley Branton
Wesley Branton
more options

It sounds like you are probably running Firefox directly from the *****.dmg file instead of saving the Firefox program directly to your computer. Doing so causes this type of issue because every time you open Firefox it's detected as a new installation and a new blank profile is created.

You can verify this is the case by going to the about:profiles page in Firefox. That page will probably contain a ton of profiles; one for each time you opened Firefox.

You need to copy the firefox.app file from the *****.dmg into the Applications folder on your computer.

See How to download and install Firefox on Mac for more information.

Hope this helps.