Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

My Thunderbird crashes every time I try to open it

  • 2 răspunsuri
  • 1 are această problemă
  • 5 vizualizări
  • Ultimul răspuns de Wayne Mery

wperin
wperin
more options

My Thunderbird crashes every time I try to open it

My Thunderbird crashes every time I try to open it

Toate răspunsurile (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

By 'crash' I presume you mean Thunderbird suddenly closes.

Exit thunderbird if open.

  • Start computer in 'Safe Mode with Networking'
  • Start Thunderbird in Thunderbird 'Safe Mode'

Info on how to start Thunderbird in Safe mode.'


Does everything work ok in computer 'Safe mode with Networking' and 'Thunderbird in 'SAfe Mode' ?

If yes: Exit Thunderbird Restart Thunderbird as normal.

Does everything work ok in computer 'Safe mode with Networking' and 'Thunderbird in Normal mode?

What Operating system are you using? What version of Thunderbird are you using?

Have you recently updated your OS ? Have you recently updated Thunderbird?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Also please see https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports and post your crash IDs here in this topic