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I cannot close my bank (Chase) from the web no place to close it?

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daisy72FIRE
daisy72FIRE
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Hi:

I can close out of Chase but cannot close the tab with the X to get out of the internet as there is no X to close. Like above right now it says Ask a Question/Mozilla Support with an X after it so I could close this tab if I wanted to. So every time I come into Firefox, the Chase window is still there. Help. Thank you.

Hi: I can close out of Chase but cannot close the tab with the X to get out of the internet as there is no X to close. Like above right now it says Ask a Question/Mozilla Support with an X after it so I could close this tab if I wanted to. So every time I come into Firefox, the Chase window is still there. Help. Thank you.

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Shadow110
Shadow110
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Hi, there is suppose to be. Please try 7min fix : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.