Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Work around for email no longer in use

  • 2 răspunsuri
  • 1 are această problemă
  • 2 vizualizări
  • Ultimul răspuns de FredMcD

more options

I have not synced my Firefox account in sometime. I no longer use the email address that was associated with the account. What is the work around so that I keep my account information but change my email? At present, it is attempting to sync with an email account that no longer exists. Actually, I think the email does exist but it is under another user. Creating more of an issue.

I have not synced my Firefox account in sometime. I no longer use the email address that was associated with the account. What is the work around so that I keep my account information but change my email? At present, it is attempting to sync with an email account that no longer exists. Actually, I think the email does exist but it is under another user. Creating more of an issue.

Toate răspunsurile (2)

more options
more options

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

I suggest you remove your current sync account and create a new one.