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deleted key3.db. how do i get a new one?

  • 3 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de Onno Ekker

DFischer19
DFischer19
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Had a master password, forget it. Your web gave instructions of how to reset. This didn't work. Next instruction says if all else fails delete key3.db from my profile which I did. Got in first time no problem told it to save password, acts like it does & then comes back with RETRY NEW PASSWORD CANCEL. Help please

Had a master password, forget it. Your web gave instructions of how to reset. This didn't work. Next instruction says if all else fails delete key3.db from my profile which I did. Got in first time no problem told it to save password, acts like it does & then comes back with RETRY NEW PASSWORD CANCEL. Help please

Soluție aleasă

I think you should also remove the file cert8.db. Best is of course to first make a back-up of both files...

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Toate răspunsurile (3)

Andrew
Andrew
  • Moderator
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Please close down Thunderbird, and reboot your PC to see if that helps!

DFischer19
DFischer19 Deținătorul întrebării
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Andrew said

Please close down Thunderbird, and reboot your PC to see if that helps!

Is it possible that the key3.db is ONLY created when you set master password "on"

Onno Ekker
Onno Ekker
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Soluție aleasă

I think you should also remove the file cert8.db. Best is of course to first make a back-up of both files...