Firefox 33 update - mouse speed very slow
After updating to Firefox v 33.0.1 the speed of the mouse became very sluggish and moves very slowly inside the browser and is constantly getting stuck on various elements on the page.
Version 32 was fine. Can you please fix this?
I am running Windows XP.
Thanks.
Soluție aleasă
does it make a difference when you disable hardware acceleration in the firefox menu ≡ > options > advanced > general? (that setting will take a restart of the browser to take effect)
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hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
Application Basics
Name: Firefox Version: 33.0.1 User Agent: Mozilla/5.0 (Windows NT 5.1; rv:33.0) Gecko/20100101 Firefox/33.0 Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Firebug Version: 2.0.4 Enabled: true ID: [email protected]
Name: fireform Version: 0.7.5 Enabled: true ID: [email protected]
Name: Web Developer Version: 1.2.5 Enabled: true ID: {c45c406e-ab73-11d8-be73-000a95be3b12}
Name: IDS_SS_NAME Version: IDS_SS_VERSION Enabled: false ID: {D19CA586-DD6C-4a0a-96F8-14644F340D60}
Name: Java Quick Starter Version: 1.0 Enabled: false ID: [email protected]
Name: Microsoft .NET Framework Assistant Version: 1.0 Enabled: false ID: {20a82645-c095-46ed-80e3-08825760534b}
Graphics
Adapter Description: Intel(R) HD Graphics Family Adapter Drivers: igxprd32 Adapter RAM: Unknown Device ID: 0x0102 Direct2D Enabled: Blocked for your graphics driver version. DirectWrite Enabled: false (0.0.0.0) Driver Date: 1-27-2011 Driver Version: 6.14.10.5328 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 9 (OMTC) Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9 vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141023194920 browser.startup.homepage_override.buildID: 20141023194920 browser.startup.homepage_override.mstone: 33.0.1 dom.mozApps.used: true extensions.lastAppVersion: 33.0.1 media.gmp-gmpopenh264.lastUpdate: 1414426655 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1414426655 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1414485287 places.history.expiration.transient_current_max_pages: 84987 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.cpd.sessions: false privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1412585007
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7
NSS Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC
NSSSMIME Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC
NSSSSL Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC
NSSUTIL Expected minimum version: 3.17.1 Version in use: 3.17.1
Experimental Features
The mouse coursor seems to get stuck (slows down considerably) when hovering over a button or link.
does the problem continue when you update your graphics driver? https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22642
Thanks for the link. I have updated the video drivers to latest version but the problem is still there. It seems to affect only every form elements (input, select) and links and buttons. Hovering over free text is fine.
Soluție aleasă
does it make a difference when you disable hardware acceleration in the firefox menu ≡ > options > advanced > general? (that setting will take a restart of the browser to take effect)
That solved the problem! Thank you very much Philipp! :-)