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Can't logon with old username

  • 3 respostas
  • 1 tem este problema
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  • Última resposta por phrab

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I haven't been to this forum in a long time & have since changed my email address. My username is "phrab" (no quotes). For some reason, Firefox won't take either my old or new password (I keep track of old ones). My passwords fit the criteria for the Firefox forum (>8 characters with at least 1 number).

When I try to logon & say that I've either forgotten my password or my username, it asks for my email address. Of course, that is a catch 22, because the old one no longer exists.

I want to create a new account with my old username. How can I do that? Thanks, phrab

I haven't been to this forum in a long time & have since changed my email address. My username is "phrab" (no quotes). For some reason, Firefox won't take either my old or new password (I keep track of old ones). My passwords fit the criteria for the Firefox forum (>8 characters with at least 1 number). When I try to logon & say that I've either forgotten my password or my username, it asks for my email address. Of course, that is a catch 22, because the old one no longer exists. I want to create a new account with my old username. How can I do that? Thanks, phrab

Solução escolhida

You can post a request in the contributors forum that you want to change the user name and/or email address.

Add [ATTN: Admin] in front of the subject title to get the attention of a forum Administrator.

Another possibility is to contact one of the forum Administrators like Rosana or Madalina via a PM.

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Solução escolhida

You can post a request in the contributors forum that you want to change the user name and/or email address.

Add [ATTN: Admin] in front of the subject title to get the attention of a forum Administrator.

Another possibility is to contact one of the forum Administrators like Rosana or Madalina via a PM.

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Thanks for the suggestion. I appreciate your time. I've PM'd one of the administrators.

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The 2 administrators did not respond. I'll try the forum next. Thank you again.