Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Using yahoo mail with Firefox 16.02, when attempting to open a Yahoo mail message the message window goes white and the open never completes.

  • 1 resposta
  • 4 têm este problema
  • 1 visualização
  • Última resposta por cor-el

more options

Using yahoo mail with Firefox 16.02, when attempting to open a Yahoo mail message the message window goes white and the open never completes. I have not yet figured out how to get past the FAQs to ask a question of Yahoo mail. Windows 7, Firefox 16.02, paid subscriber to Yahoo mail.

Using yahoo mail with Firefox 16.02, when attempting to open a Yahoo mail message the message window goes white and the open never completes. I have not yet figured out how to get past the FAQs to ask a question of Yahoo mail. Windows 7, Firefox 16.02, paid subscriber to Yahoo mail.

Todas as respostas (1)

more options

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.