Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Hotmail scroll bar and new, reply, reply all etc buttons do not work on MSI ;aptop with Firefox

  • 1 resposta
  • 1 tem este problema
  • 4 visualizações
  • Última resposta por cor-el

more options

Lately, with a new version o Firefox, I have opened my hotmail account and the scroll bar and the new, reply, reply all etc buttons do not work. I can work around this, but would like to get things back to normal. I am having this problem on an MSI laptop. Months ago, I did not have this problem with the same computer.

Lately, with a new version o Firefox, I have opened my hotmail account and the scroll bar and the new, reply, reply all etc buttons do not work. I can work around this, but would like to get things back to normal. I am having this problem on an MSI laptop. Months ago, I did not have this problem with the same computer.

Todas as respostas (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.