Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox crashes

  • 1 resposta
  • 3 têm este problema
  • 3 visualizações
  • Última resposta por Matt_G

worminger
worminger
more options

Recently installed Firefox 11 on a MacBook Pro with Mac OS X Snow Leopard.

Firefox runs but crashes every time I try to run Firefox>preferences.

This happens even when I remove the org.mozilla.firefox.plist and use about:plugins to disable them all.

Recently installed Firefox 11 on a MacBook Pro with Mac OS X Snow Leopard. Firefox runs but crashes every time I try to run Firefox>preferences. This happens even when I remove the org.mozilla.firefox.plist and use about:plugins to disable them all.

Todas as respostas (1)

Matt_G
Matt_G
more options

Hey worminger,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. I see you have already done some work yourself, but hopefully there are some steps here that you haven't tried. For example, you might want to try creating a new profile.

Hopefully this helps!