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I can't open attachments in my email...how to fix it?

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I have suddenlink email and I cannot open attachments. I went to my preferences/applications and told it to ask me everytime but this did not fix it. I have a Mac OS X version 10.5.8.

I have suddenlink email and I cannot open attachments. I went to my preferences/applications and told it to ask me everytime but this did not fix it. I have a Mac OS X version 10.5.8.

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Hello - my name is Ashley, and I'm with Suddenlink. I'm sorry to hear that you're experiencing issues with your email account. If you still need assistance, please feel free to contact me directly, and I'll work with management in your area to resolve. My email is: ashley-AT-suddenlink-DOT-com. Thank you!