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Firefox crashes

  • 3 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta por John99

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Unable to start; always crashes. The same thing happens when I run Windows in Save Mode. I have uninstalled; rebooted and installed; same result

Unable to start; always crashes. The same thing happens when I run Windows in Save Mode. I have uninstalled; rebooted and installed; same result

Solução escolhida

Glad to have helped, and that the problem is solved.

Are you able to mark the post as solved, that could help others with similar problems. You may need to log in first.


I have noticed a few replies saying solved but not marked as solved: /questions/890779 ,890997, 891005 & 891004; making me wonder if something is broken on the forum, such as a regressi0n causing users to be logged off !

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Crash report ID : 993081d7-5a54-44a0-911a-c90c22111028

Crash Signature report pctbdcore.dll%400xf2ae

This appears to be a rare cause of crashes. I quick web search finds: http://www.exe-dll.com/dll/pctbdcore.dll.htm which makes me wonder if some security software on your machine may be involved with this.

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Thank you very much for your reply. Although my old version of Firefox had been working and the reload did not work, I decided to load the the new version. I brought down 7.0.1, loaded it and everything is fine! Thanks again! Irv

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Solução escolhida

Glad to have helped, and that the problem is solved.

Are you able to mark the post as solved, that could help others with similar problems. You may need to log in first.


I have noticed a few replies saying solved but not marked as solved: /questions/890779 ,890997, 891005 & 891004; making me wonder if something is broken on the forum, such as a regressi0n causing users to be logged off !

Modificado por John99 a