We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

clicked "clear list" in my mozilla firefox download window and now cannot find any of the files. they are not in the user downloads folder

  • 4 respostas
  • 4 têm este problema
  • 2 visualizações
  • Última resposta por kaplt

more options

i did not "save" the files to a particular location but they remained in the download window list. when i clicked on an item in the list, i had access whether i was online or not, so they are stored somewhere on my hard drive, but they are not listed in my downloads folder. searching various temp folders, and elsewhere, got me nothing. they are not in trash. where are the files?? PLS HELP!

i did not "save" the files to a particular location but they remained in the download window list. when i clicked on an item in the list, i had access whether i was online or not, so they are stored somewhere on my hard drive, but they are not listed in my downloads folder. searching various temp folders, and elsewhere, got me nothing. they are not in trash. where are the files?? PLS HELP!

Todas as respostas (4)

more options

Open firefox and in the menu, go to:

Tools > Options

Choose the "General" section (light switch icon)

There should be a downloads block there. It says something like "Save files to [_____________][Browse...]" you should be able to click on browse and see where the folder is located. Then hit CANCEL (so you don't change it by mistake before you have found it for sure)

Once you have found the files, if you would like, you can go back in and change the location setting to somewhere you would prefer if you do not like where they are saving to.

more options

By default Firefox save downloaded file to \My Documents\Downloads\ in each logon user account.

more options

thanks to you both. unfortunately, the default is the user "downloads" folder, and the files are not there. any other suggestions??

more options

p.s. i tried searching the hard drive for the files using the file names, but they do not show up. i downloaded some new docs so that i would have exact file names, and while they appear in the list of the download window, they are not found by a search of the hard drive (c:/)

thnx

Modificado por kaplt a