We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

I deleted my account to create a new one but it now says my email is already in use, what do ?

  • 2 respostas
  • 7 têm este problema
  • 1 visualização
  • Última resposta por Mathieu Merdy

Mathieu Merdy
Mathieu Merdy
more options

I'm using Firefox Sync across multiple computers / profiles / Firefox version (mainly minefield) and since a few weeks I get sync errors everywhere. I'm a very early user of Weave if that helps.

Thinking about having a fresh start, I deleted my sync account successfully. Now, creating a new one through the Firefox Sync wizard, it says my email is already used.

I'm using Firefox Sync across multiple computers / profiles / Firefox version (mainly minefield) and since a few weeks I get sync errors everywhere. I'm a very early user of Weave if that helps. Thinking about having a fresh start, I deleted my sync account successfully. Now, creating a new one through the Firefox Sync wizard, it says my email is already used.

Todas as respostas (2)

telliott@mozilla.com
[email protected]
more options

Was the username of your old sync account your email address, or another username? If it wasn't your email address, it sounds like you may have set up another account with that at some point. You should be able to go to https://account.services.mozilla.com and reset the password, which will allow you to use it.

Mathieu Merdy
Mathieu Merdy Proprietário da pergunta
more options

The login parameter was a username, I'm an early adopter.

I've set up a new account using an "[email protected]" email, but it doesn't solve the fact that I should have been able to reuse my normal email as the account associated with it was deleted (supposedly?).

As for the sync errors, I keep getting them, but have narrowed them down to bookmarks syncing. I'll create another thread for that when I know more I guess.