Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

I can't log on to Facebook now on Firefox, but can on other browsers.

  • 1 resposta
  • 24 têm este problema
  • 7 visualizações
  • Última resposta por cor-el

Eric
Eric
more options

I'm stuck and trying to find someone to help.

I can no longer log onto Facebook via Firefox. I can log on via Chrome, Safari, etc., but when I enter my correct password in via firefox, it asks me for the password again with a "Imust log on to use this page" and asks me for my password again.

If I put the wrong password in, it TELLS me that the password is wrong.

My wife tried logging on via my machine - same problem. She can log on via Safari, but not Firefox..

It's also strange that when I try and enter my username (my e-mail address) to change my password in firefox, it tells me that it cannot find my account.

I've tried clearing my recent history / cache, no luck.

I'm hoping that someone can tell what the heck is going on.

Thanks..

I'm stuck and trying to find someone to help. I can no longer log onto Facebook via Firefox. I can log on via Chrome, Safari, etc., but when I enter my correct password in via firefox, it asks me for the password again with a "Imust log on to use this page" and asks me for my password again. If I put the wrong password in, it TELLS me that the password is wrong. My wife tried logging on via my machine - same problem. She can log on via Safari, but not Firefox.. It's also strange that when I try and enter my username (my e-mail address) to change my password in firefox, it tells me that it cannot find my account. I've tried clearing my recent history / cache, no luck. I'm hoping that someone can tell what the heck is going on. Thanks..

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Such issues are more likely a cookie problem.

  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"