We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Sometimes the pages don't start properly (means with bars instead of text, you can't enter any data etc.). Is that a known problem and will it be resolved?

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por cor-el

more options

Since I work with Mac Os X 10.6.4 and firefox 3.6.12 I daily have a problem with firefox I never knew before. I'm working with the newest Mac and the newest firebox browser, so could it be that they aren't compatible?

I'd love to send a screenshot of how it looks when it happens. It's not a crash/closing of the site, so I can't mail any crash ID.

It's just a messed up site, with only partial texts or nothing but bars / lines where the text should be. Into a search-window you can't enter any letters, they won't show. So it's just not possible to work with the opened site and I close firefox and open Safari instead (which never creates similar problems). But Safari is slower and thus I'd prefer to work mainly with firefox, as I did for many years without any problem.

Since I work with Mac Os X 10.6.4 and firefox 3.6.12 I daily have a problem with firefox I never knew before. I'm working with the newest Mac and the newest firebox browser, so could it be that they aren't compatible? I'd love to send a screenshot of how it looks when it happens. It's not a crash/closing of the site, so I can't mail any crash ID. It's just a messed up site, with only partial texts or nothing but bars / lines where the text should be. Into a search-window you can't enter any letters, they won't show. So it's just not possible to work with the opened site and I close firefox and open Safari instead (which never creates similar problems). But Safari is slower and thus I'd prefer to work mainly with firefox, as I did for many years without any problem.

Todas as respostas (1)

more options
  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")