Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox Will Not Start Up

  • 1 resposta
  • 3 têm este problema
  • 2 visualizações
  • Última resposta por Chris Ilias

AnonymousUser
AnonymousUser
more options

Firefox Will Not Start - I have tried the Profile Manager to create a new profile, but when I try, it goes to a different screen explaining that "Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts" But Firefox will not restart when we prompt it to.

This happened

Every time Firefox opened

== I was browsing videos online

Firefox Will Not Start - I have tried the Profile Manager to create a new profile, but when I try, it goes to a different screen explaining that "Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts" But Firefox will not restart when we prompt it to. == This happened == Every time Firefox opened == I was browsing videos online

Todas as respostas (1)

Chris Ilias
Chris Ilias
  • Moderator
more options

Make sure that Firefox is completely closed, when you try to run the profile manager.

Can you try to get your crash report ID (without opening Firefox) using the instructions at https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Getting_your_crash_report