- go to settings>privacy&security and untick junk settings

As mentioned in my post, I've already followed all the suggestions that I've found, including unticking junk settings as you say. It doesn't work. See attached screenshots of global and account settings.

I can only offer a suggestion: check online to see if your email provider is marking messages as junk. Otherwise, I'm clueless.

Regardless of what the email provider may be adding to the headers, I don't want Thunderbird to do anything; just leave all arriving messages in the Inbox. I picked one of the "junked" messages and posted the headers into my mail service provider's checker, and it said there was nothing wrong with it; so I don't think the service provider is doing this.

I did see this header: X-GND-Status: PHISHING which I guess may be something that Thunderbird reacts to. But, I reiterate, I don't want this behaviour; I want to turn it off.

Please post a screen shot of the message list of the spam folder, with the spam column visible

@Wayne Mery: Screenshot attached

@david: The only info from my service provider (gandi.net) is that they might do this on SPF or DKIM failures. But there doesn't seem to be any evidence of that in the headers of the NoIP message shown in the screenshot.

The only suspicious thing in the headers, as far as I can see, is the "X-GND-Status: PHISHING" that I mentioned before. Headers (I hope they paste OK): Return-Path: <bounces+1423439-bed8-jeff=jamcupboard.co.uk@em3906.noip.com> Delivered-To: [email protected] Received: from o5.em01.www.noipmarketing.com (o5.em01.www.noipmarketing.com [167.89.33.4]) by spool.mail.gandi.net (Postfix) with ESMTPS id E70599418D5 for <[email protected]>; Sun, 25 Aug 2024 16:05:17 +0000 (UTC) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=noip.com; h=subject:from:mime-version:to:content-type:cc:content-type:from: subject:to; s=s1; bh=jBTit+tjFRa5r4xTRXMExgX9PVVCZBCdEpdCAsfcpyA=; b=LBbrYC0jZ4sn0W4vwsx8loOIZbp24D40cgqqgFTm3dgaPreYVY/ITGPK0/ecu3tGJED5 OgIZXGkZc+YMzl//URvpNOwJMtdqPIElM1GbN/4NXxtFv8sE0yx5BIrt2MnkBPRj0Jh/Cm Gec1N+HqqmalvGyVQQHpyQ/lnL05DWP+Z7IGprre7QlW8AAmvj0hiNfDdDUO/G4Tc94OoT un7z2GzYvr3ffhWAG3zXpeXZBItmi0kVB1v9GLXKFrNcll5APOG2X4uNeE13zZ+3QQy9KE 8qeDbeNts1gyjIZSLOpY7cW2qjl2yy1xQd0CtewW/m9Tx0cHV/82/w7wCxIesMbQ== Received: by recvd-68b757b7d7-4kd4c with SMTP id recvd-68b757b7d7-4kd4c-1-66CB563C-A 2024-08-25 16:05:16.68806447 +0000 UTC m=+323027.169739311 Received: from www.noip.com (unknown) by geopod-ismtpd-5 (SG) with ESMTP id SZsfGMjITBe8b3LxHWqP1A for <[email protected]>; Sun, 25 Aug 2024 16:05:16.599 +0000 (UTC) Message-ID: <[email protected]> Date: Sun, 25 Aug 2024 16:05:16 +0000 (UTC) Subject: ACTION REQUIRED: jamcupboard.hopto.org is Expiring Soon From: No-IP Notices <[email protected]> MIME-Version: 1.0 X-SG-EID:

=?us-ascii?Q?u001=2Eoi4RWJM3NUA3Ssq=2FOdLhs3EtuUXvzVevbGjYJrtMDz3eEfVgysXmQGULz?=
=?us-ascii?Q?z9XxGMaU9pgFcu5OTPrgrSrZz=2FUkw9lcSgG96DU?=
=?us-ascii?Q?lnqe6smdlm2nvxGNOYzB7mlMc1sAgqvMUGreTZH?=
=?us-ascii?Q?kKgisOBeqI4dTdujJ+b3oEUxJokZZZ6lSJ4KIeH?=
=?us-ascii?Q?B1rhw+utRISLRAmotaR2quhpz+NytUSFcJw7N2A?=
=?us-ascii?Q?I5HTRRk5YBu1rzcxek+RauXoYf5KGN+75eYeOJu?= =?us-ascii?Q?DPom?=

X-SG-ID:

=?us-ascii?Q?u001=2ESdBcvi+Evd=2FbQef8eZF3BtGh8lUg0V9kjW2ZWGo2tDKosLvHFqdDzGUir?=
=?us-ascii?Q?nMDdAhtyQakhijCLzc8EFrzdEqQv8HBTVL12ga=2F?=
=?us-ascii?Q?SlTWzSQA8PmG8zzJIiQEnaNPVcToo3+Ovc0TC1+?=
=?us-ascii?Q?ZR1HtO=2FJ=2FHjx=2FAg=3D=3D?=

To: Jeff Silver <[email protected]> X-Entity-ID: u001.hvlCMewRlm7HYqxBaVwI8w== Content-Type: multipart/alternative;

boundary="_=_swift_1724601916_9f5dd43ab5b7b68ea01c4a5e00687c85_=_"

X-GND-Status: PHISHING Authentication-Results: spool.mail.gandi.net; dkim=pass header.d=noip.com header.s=s1 header.b=LBbrYC0j; dmarc=pass (policy=none) header.from=noip.com; spf=pass (spool.mail.gandi.net: domain of [email protected] designates 167.89.33.4 as permitted sender) [email protected]

I have found that my service provider (charter.net) automatically categorizes certain messages as Spam, and when that has happened they seem to be downloaded automatically into the Junk folder.

If gandi.net offers a web interface to their mail, you might check your Spam folder there, and see if they're doing something similar.

If so, I think you'll find that it is not Thunderbird Junk processing, but simply your provider saying "this message will be in the Junk folder when it is downloaded".

@wait.f: Can you explain what your mean by the "service provider ... automatically categorizes certain messages as Spam"? Categorizes how? I don't mean how it decides; I mean how it indicates to the client. Does it add a header that Thunderbird obeys? Or something else. It is presumably up to Thunderbird where it puts messages. (BTW, it isn't "downloading" messages into the Junk folder; this is IMAP so the folders are all on the server. Something (I assume Thunderbird) is moving messages from the inbox into Junk.) I take your point about using a different client, whether the provider's web client or some other. If I see a message in the inbox there, but then it appears in Junk when I access the account via Thunderbird, that will demonstrate that it really is Thunderbird doing this.

> Categorizes how? I don't mean how it decides; I mean how it indicates to the client.

It doesn't indicate to the client. It just puts it in the Junk folder.

You will know this because the message will not have Thunderbird's junk icon.

@jeff150: For one recent message I can see a header "X-Chtr-Junkmail: 1" but that remains in the message even after I tell Charter/Spectrum that the message is Not Spam via their webmail interface.

Telling Charter/Spectrum that the message was Not Spam moved it from the Spam folder to Inbox in their webmail interface, and moved it from Junk to Inbox in Thunderbird. So it appears that as @Wayne Mery indicated it's simply that Charter/Spectrum has delivered it from their Spam folder to Thunderbird's Junk Mail folder automatically. And when I marked it as Not Spam in the webmail interface, the next time Thunderbird contacted the iMap server to query Inbox the message automatically appeared there.