We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

firefox updates itself then won't connect to internet

  • 1 resposta
  • 0 têm este problema
  • 1 visualização
  • Última resposta por randomuser

more options

About a week ago, Firefox began updating itself every time I started it upon powering up, then it wouldn't connect to the internet. Other browsers, including Chrome, Epic, Yandex, & Edge, connect to the internet. I read the advice about interactions between FF & antivirus. Bitdefender (BD) & Windows 11 are up to date.

Until today, I could wait a few minutes, FF would connect, then I'd sync FF, extensions would return, & everything was fine. Today that stopped working.

I went to FF settings & selected "no proxy," & that didn't help. I turned off BD, & that didn't help. I reset Windows network, & that didn't help. I turned off the computer then turned it back on, & that didn't help. I ran a complete system scan, through BD, & that turned up nothing. I'm out of solutions. Please help. Thanks.

About a week ago, Firefox began updating itself every time I started it upon powering up, then it wouldn't connect to the internet. Other browsers, including Chrome, Epic, Yandex, & Edge, connect to the internet. I read the advice about interactions between FF & antivirus. Bitdefender (BD) & Windows 11 are up to date. Until today, I could wait a few minutes, FF would connect, then I'd sync FF, extensions would return, & everything was fine. Today that stopped working. I went to FF settings & selected "no proxy," & that didn't help. I turned off BD, & that didn't help. I reset Windows network, & that didn't help. I turned off the computer then turned it back on, & that didn't help. I ran a complete system scan, through BD, & that turned up nothing. I'm out of solutions. Please help. Thanks.

Solução escolhida

Never mind. "Refresh Firefox" on about:support page worked.

Ler esta resposta no contexto 👍 0

Todas as respostas (1)

more options

Solução escolhida

Never mind. "Refresh Firefox" on about:support page worked.