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add to home screen option not available

  • 3 respostas
  • 0 têm este problema
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  • Última resposta por Paul

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Im using Firefox android on my new pixel 7. I found that the 'add to home screen' option is not available on the ... List. I searched for solution. Someone say click on Install option. But there's no install option either.

The add to home screen is available on my old moto phone

Does anyone have this same issue and have a solution how to fix this? I very much appreciate all your help!

Im using Firefox android on my new pixel 7. I found that the 'add to home screen' option is not available on the ... List. I searched for solution. Someone say click on Install option. But there's no install option either. The add to home screen is available on my old moto phone Does anyone have this same issue and have a solution how to fix this? I very much appreciate all your help!

Solução escolhida

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

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Hi

You should see either "Install" or "Add to Home screen".

Are you able to add a screenshot of what you see when you open the Firefox for Android menu to a reply to this thread?

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Hi Paul. I just saw your reply. I have just uninstalled and reinstalled Firefox followed by powering off/on the pixel 7, and just check the options and 'add to home screen' option appears in the list now.

I'm pretty sure after reinstalling firefox, the option were not available. I don't know if the power off/on the device actually fixes the issue or not.

Thank you very much Paul for your help!

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Solução escolhida

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.