Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Data usage

  • 7 respostas
  • 2 têm este problema
  • 1 visualização
  • Última resposta por Paul

more options

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has been around 4 MB and is now 95MB. and busting through my 2GB/month limit. This is ALL due to Firefox! What happened? Something strange happened on June 19th, when my mobile date usage recorded three separate usage figures instead of the single usage figure for all days previously. June 19th showed 2 usage figures and June 30th showed 3.

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has been around 4 MB and is now 95MB. and busting through my 2GB/month limit. This is ALL due to Firefox! What happened? Something strange happened on June 19th, when my mobile date usage recorded three separate usage figures instead of the single usage figure for all days previously. June 19th showed 2 usage figures and June 30th showed 3.

Todas as respostas (7)

more options

Hi

What makes you believe that this is attributable to Firefox for Android?

more options

Detailed data usage from my ISP attributed all the excess data usage to my Firefox browser, THAT'S why!

more options

Did you have a tab playing media (perhaps in an advert) in the background?

Has this data usage been repeated since?

more options

Nothing running in background. Starting June 23 and for 20 days (when I blocked cellphone data) I used 1.5 GB of data compared to my historical usage of 6mb per month. Consumption was as much as 100 times normal on most, but not all of the 20 days.

more options

Do you have your Android device set to only update over WiFi only?

more options

Hi

I am not aware of anything that could cause this to happen in Firefox for Android. I am also not aware of any other reports of this happening over the same period of time to other people.