Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Current Update erased Passwords, Can't Import to new Profile

  • 3 respostas
  • 2 têm este problema
  • 2 visualizações
  • Última resposta por Terry

Anaed
Anaed
more options

So Firefox did an auto-update a few days ago, and when I opened the browser EVERYTHING was gone. Passwords, bookmarks, etc.

I've managed to get the old bookmarks moved over, but I cannot for the life of me figure out how to get the old passwords back. The old data is in a folder on my desktop, do I just copy and paste the login and key 4 files from that folder to the new folder?

Sorry if this seems like a dumb question, I'm a pleb and this is the first time I've experienced this. :(

So Firefox did an auto-update a few days ago, and when I opened the browser EVERYTHING was gone. Passwords, bookmarks, etc. I've managed to get the old bookmarks moved over, but I cannot for the life of me figure out how to get the old passwords back. The old data is in a folder on my desktop, do I just copy and paste the login and key 4 files from that folder to the new folder? Sorry if this seems like a dumb question, I'm a pleb and this is the first time I've experienced this. :(

Todas as respostas (3)

YongHan
YongHan
more options

Hello Anaed,

I found a similar question thread from a while back regarding the handling of the logins.json and key4.db files that had an excellent solution from a moderator. Hopefully it can help solve your issue.

Link to question thread: https://support.mozilla.org/en-US/questions/1352064

Modificado por YongHan a

FredMcD
FredMcD
more options

Anaed said
. . . . do I just copy and paste the login and key 4 files from that folder to the new folder?

Yes. As long as they have the same date.

Terry
Terry
more options

These links may help.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile