Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Google Maps are not appearing

more options

I have had access to Google Maps for years. Now when I try to open a map I get the following message which I have no idea what it means:

"We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access."

If I use Edge browser the maps open. If I use Chrome browser the maps open but using FireFox they do not open.

I asked the question yesterday and got a reply that was about 4 levels above my understanding as to what to do to fix the problem.

I also got a couple of replies that said it was an Avast security problem. That does not seem realistic if I can open the maps on the other browsers.

This is about the 3rd or 4th item where something does not work in Firefox but they work in other browsers. I prefer Firefox but I'm becoming disenchanted.

I have had access to Google Maps for years. Now when I try to open a map I get the following message which I have no idea what it means: "We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access." If I use Edge browser the maps open. If I use Chrome browser the maps open but using FireFox they do not open. I asked the question yesterday and got a reply that was about 4 levels above my understanding as to what to do to fix the problem. I also got a couple of replies that said it was an Avast security problem. That does not seem realistic if I can open the maps on the other browsers. This is about the 3rd or 4th item where something does not work in Firefox but they work in other browsers. I prefer Firefox but I'm becoming disenchanted.

Todas as respostas (1)

more options

Hi Bill, to avoid duplication of efforts, could we continue in your earlier thread:

https://support.mozilla.org/questions/1331589

You can always reply and add new info there.