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Emptying Gmail spam folder

  • 2 respostas
  • 1 tem este problema
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  • Última resposta por Paul Browning

Paul Browning
Paul Browning
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I have recently installed Thunderbird. It is generally synchronizing well with my Gmail account. However, I have discovered one small issue. When I empty the Gmail spam folder in Thunderbird, and then log in to Gmail webmail, the spam folder still contains the messages that were deleted.

All of my other folders synchronize correctly. Could you let me know if there is a way to empty the Gmail spam folder in Thunderbird and have the emptying show up in Gmail itself?

I have recently installed Thunderbird. It is generally synchronizing well with my Gmail account. However, I have discovered one small issue. When I empty the Gmail spam folder in Thunderbird, and then log in to Gmail webmail, the spam folder still contains the messages that were deleted. All of my other folders synchronize correctly. Could you let me know if there is a way to empty the Gmail spam folder in Thunderbird and have the emptying show up in Gmail itself?

Solução escolhida

Try this: Right click gmail Spam folder and select 'Compact'.

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Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Solução escolhida

Try this: Right click gmail Spam folder and select 'Compact'.

Paul Browning
Paul Browning Proprietário da pergunta
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That fixes it! I also found that selecting all the spam messages with Ctrl-A then selecting delete works, as opposed to just selecting "Empty Junk". So, to clarify, either Empty Junk, followed by Compact OR selecting all spam messages with Ctrl-A then selecting delete will result in the spam messages being deleted from the Gmail server.