We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox deletes everything after restart.

  • 2 respostas
  • 1 tem este problema
  • 16 visualizações
  • Última resposta por axelfxz

more options

Every time I close FF it sign me out from all profiles, delete all pinned "top sites" and closes all the tabs. I just see blank browser like I just installed it, BUT my FF account is still signed in. What to do? Pls help

Every time I close FF it sign me out from all profiles, delete all pinned "top sites" and closes all the tabs. I just see blank browser like I just installed it, BUT my FF account is still signed in. What to do? Pls help
Capturas de ecrã anexadas

Solução escolhida

Pinned tabs are considered as part of the browsing history. A detail like a website remembering you (log you in automatically) is stored in a cookie, so you need to keep these special cookies.


In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Browsing History
  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an allow exception you may want to keep
Ler esta resposta no contexto 👍 1

Todas as respostas (2)

more options

Solução escolhida

Pinned tabs are considered as part of the browsing history. A detail like a website remembering you (log you in automatically) is stored in a cookie, so you need to keep these special cookies.


In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Browsing History
  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an allow exception you may want to keep
more options

axelfxz said

Every time I close FF it sign me out from all profiles, delete all pinned "top sites" and closes all the tabs. I just see blank browser like I just installed it, BUT my FF account is still signed in. What to do? Pls help

Thanks for helping! The problem was in "sync settings" I had an options on my phone selected to delete everything, though on pc these options were disabled. Turnin off synch of settings helped here!