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outlook error

  • 1 resposta
  • 1 tem este problema
  • 4 visualizações
  • Última resposta por iamjayakumars

verace79
verace79
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The window for the outlook does not re-open, after choosing that a junk mail is not junk. This is the second time it does that. I unistalled firefox, but todays it has the same problem. It cannot come back, and always connects it with cookies. I erases cookies for the "options" menu, but the problem persists

The window for the outlook does not re-open, after choosing that a junk mail is not junk. This is the second time it does that. I unistalled firefox, but todays it has the same problem. It cannot come back, and always connects it with cookies. I erases cookies for the "options" menu, but the problem persists

Solução escolhida

  • First try to clear the cache and cookies
  • If it didn't work, try in safemode.
  • Still facing the issue. Try to create a new firefox profile.
  1. https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
  2. https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles?redirectlocale=en-US&redirectslug=profile-manager-create-and-remove-firefox-profiles
  3. https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles?redirectlocale=en-US&redirectslug=profile-manager-create-and-remove-firefox-profiles
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iamjayakumars
iamjayakumars
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Solução escolhida

  • First try to clear the cache and cookies
  • If it didn't work, try in safemode.
  • Still facing the issue. Try to create a new firefox profile.
  1. https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
  2. https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles?redirectlocale=en-US&redirectslug=profile-manager-create-and-remove-firefox-profiles
  3. https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles?redirectlocale=en-US&redirectslug=profile-manager-create-and-remove-firefox-profiles