Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox doesn't recognize my version of the browser.

  • 3 respostas
  • 0 têm este problema
  • 1 visualização
  • Última resposta por McCoy

more options

I'm using Firefox 66.0.2 (64-bit) on a MacBook Pro running OS 10.14.4 (Mojave). When I attempt to get an add-on, I get the message that I'm using Firefox 49.0; and I'm not allowed to get the add-on.

I'm using Firefox 66.0.2 (64-bit) on a MacBook Pro running OS 10.14.4 (Mojave). When I attempt to get an add-on, I get the message that I'm using Firefox 49.0; and I'm not allowed to get the add-on.

Solução escolhida

Hello insarta,

That is not so strange, as your system details show this user agent :

"User Agent: Mozilla/5.0 (X11; NetBSD amd64; rv:49.0) Gecko/20100101 Firefox/49.0"

To reset the user agent, would you please take a look at this
article :

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

Ler esta resposta no contexto 👍 1

Todas as respostas (3)

more options

Solução escolhida

Hello insarta,

That is not so strange, as your system details show this user agent :

"User Agent: Mozilla/5.0 (X11; NetBSD amd64; rv:49.0) Gecko/20100101 Firefox/49.0"

To reset the user agent, would you please take a look at this
article :

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

more options

It worked. Thanks for the help.

more options

insarta said

It worked. Thanks for the help.

My pleasure - I'm glad it worked; well done  !