Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

A web page is slowing down your browser

  • 3 respostas
  • 1 tem este problema
  • 44 visualizações
  • Última resposta por FredMcD

more options

Browser keeps crashing. Have attached list of crash reports... Submitted Crash Reports Report ID Date Submitted bp-ade3da73-82b7-4d97-8a5a-ce98e1170923 9/23/2017, 10:54 AM View bp-0c4a028e-9211-4d7a-bb93-201862170217 2/17/2017, 5:19 AM View bp-8f645760-fc46-4ade-81c8-61ff32150809 8/9/2015, 2:11 PM View

Browser keeps crashing. Have attached list of crash reports... Submitted Crash Reports Report ID Date Submitted bp-ade3da73-82b7-4d97-8a5a-ce98e1170923 9/23/2017, 10:54 AM View bp-0c4a028e-9211-4d7a-bb93-201862170217 2/17/2017, 5:19 AM View bp-8f645760-fc46-4ade-81c8-61ff32150809 8/9/2015, 2:11 PM View

Todas as respostas (3)

more options

All listed reports are; Crash Not Found

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

more options

Submitted Crash Reports Report ID Date Submitted bp-719246c3-ec77-4253-adcd-f77d90190118 1/18/2019, 9:11 AM View bp-cb262e01-8723-4cae-a44d-7e5930190118 1/18/2019, 9:11 AM View bp-513d5b9f-6bd9-488c-95d3-d92ed0190118 1/18/2019, 9:11 AM View bp-f94a00cd-b3d3-4051-8cc2-5c5900190118 1/18/2019, 9:11 AM View bp-09720ea3-e35e-466d-a798-d35980190118 1/18/2019, 9:11 AM View bp-a64c4606-993b-423e-85ca-bf9e50190118 1/18/2019, 9:11 AM View bp-ca80e200-fdc0-4820-a76c-154330190118 1/18/2019, 9:11 AM View bp-da9452f8-e82a-4cd2-9510-1a01c0190118 1/18/2019, 9:11 AM View bp-3621a0d4-5aad-415a-ae32-53edd0190118 1/18/2019, 9:11 AM View bp-ab62c953-4b1b-484e-8aa9-a5cfa0190118 1/18/2019, 9:11 AM View bp-80048019-f8d1-40c3-b8d6-471370190118 1/18/2019, 9:11 AM View bp-d2f8b378-be44-4f6d-88ce-bca930190118 1/18/2019, 9:10 AM View bp-aa210661-b9e2-4c93-87e0-17ec60190118 1/18/2019, 9:10 AM View bp-2ce6ee1f-a09b-451e-b7e9-db97a0190118 1/18/2019, 9:10 AM View bp-1e7b4182-d2c6-4fc3-9e15-63aab0190118 1/18/2019, 9:10 AM View bp-a7b223ee-96fc-4ddf-8c2c-3f23c0190118 1/18/2019, 9:10 AM View bp-63ca7f3b-3786-4991-8880-b736e0190118 1/18/2019, 9:09 AM View bp-616c05d9-75d6-48b6-9b1b-488c70190118 1/18/2019, 9:09 AM View bp-90f88230-1014-4e3b-a4fc-f59460190118 1/18/2019, 9:09 AM View bp-3f168180-0e76-4da7-be29-d5fc10190118 1/18/2019, 9:09 AM View bp-c51d1858-705a-4c13-a91b-b21c60190118 1/18/2019, 9:09 AM View bp-aee5d599-ae74-4c1c-9dfa-db48e0190118 1/18/2019, 9:09 AM View bp-4d3fc57c-34e4-4bb1-9d39-2a2830190118 1/18/2019, 9:09 AM View bp-2e27739a-a9f4-4a06-b713-a23dd0190118 1/18/2019, 9:09 AM View bp-2248fbb4-8a6c-48f3-a1cd-727ad0190118 1/18/2019, 9:09 AM View bp-dac578ae-df75-4701-bcb6-2430e0190118 1/18/2019, 9:09 AM View bp-98f88b8d-edef-4f34-b756-96a810190118 1/18/2019, 9:09 AM View bp-be7c0c59-d582-4f25-a2fa-7ad720190118 1/18/2019, 9:08 AM View bp-d8ea5321-44c4-47d4-917f-327f10190118 1/18/2019, 9:08 AM View bp-eb05ac6c-1581-42b9-a0a6-70bd90190118 1/18/2019, 9:08 AM View bp-9e63b402-ac9f-49b7-971c-d86df0190118 1/18/2019, 9:08 AM View bp-bd63f6f5-d017-40e9-b84d-8fa2c0190118 1/18/2019, 9:08 AM View bp-ca9ae313-0932-4aa8-a798-f95500190118 1/18/2019, 9:08 AM View bp-b4f4b60a-f017-4232-b83c-e9fd10190118 1/18/2019, 9:08 AM View bp-39477762-40e1-4398-8e8d-c49b80190118 1/17/2019, 8:25 PM View bp-d1edda0c-2445-45b2-9f76-aa7f20190118 1/17/2019, 8:25 PM View bp-19970919-1b37-4d47-8e82-ae3120190118 1/17/2019, 8:25 PM View bp-96e7df79-d962-4019-a663-02a280190118 1/17/2019, 8:25 PM View bp-d3bcb404-75b4-4a3a-aea1-8b8480190118 1/17/2019, 8:25 PM View bp-e480d4e6-d3f5-4add-93e4-3e0140190118 1/17/2019, 8:25 PM View bp-89c6dd33-1267-4be9-b8ee-6a5040190118 1/17/2019, 8:25 PM View bp-ade3da73-82b7-4d97-8a5a-ce98e1170923 9/23/2017, 10:54 AM View bp-0c4a028e-9211-4d7a-bb93-201862170217 2/17/2017, 5:19 AM View bp-8f645760-fc46-4ade-81c8-61ff32150809 8/9/2015, 2:11 PM View

more options

All of the reports are too old to be of any help


bp-719246c3-ec77-4253-adcd-f77d90190118 Signature: hang | MsgWaitForMultipleObjects | F_1152915508

CrashTime Sun, 02 Jul 2017 12:34:42 GMT +++++++++++++++++++++++++++++++++++++ bp-cb262e01-8723-4cae-a44d-7e5930190118 Signature: hang | MsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | npswf32_21_0_0_242.dll

CrashTime Thu, 02 Jun 2016 20:22:33 GMT ++++++++++++++++++++++++++++++++++++ bp-513d5b9f-6bd9-488c-95d3-d92ed0190118 Signature: hang | MsgWaitForMultipleObjects | nppdf32.dll | xul.dll | plugin-container.exe@0xe37a

CrashTime Thu, 05 Jan 2017 00:57:53 GMT +++++++++++++++++++++++++++++++++++ bp-f94a00cd-b3d3-4051-8cc2-5c5900190118 Signature: hang | NtUserTrackPopupMenuEx | TrackPopupMenu

CrashTime Fri, 09 Oct 2015 09:47:05 GMT ++++++++++++++++++++++++++++++++++++++ bp-09720ea3-e35e-466d-a798-d35980190118 Signature: IPCError-browser | ShutDownKill

CrashTime Sun, 02 Apr 2017 23:31:41 GMT