We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Any action with account is blocked for security but no email is recieved

  • 3 respostas
  • 4 têm este problema
  • 20 visualizações
  • Última resposta por mpowend

more options

I had an old version of firefox on my mint64 system and I was (and still is) logged in my account there. But when I tried to log into a new firefox developer edition it said request blocked for security reasons. now whatever I try, like adding secondary email or changing password, is blcoked for security reasons. and I received no email from firefox so I'm just locked out. how to regain my access?

I had an old version of firefox on my mint64 system and I was (and still is) logged in my account there. But when I tried to log into a new firefox developer edition it said request blocked for security reasons. now whatever I try, like adding secondary email or changing password, is blcoked for security reasons. and I received no email from firefox so I'm just locked out. how to regain my access?

Solução escolhida

when I checked today, the problem was solved by itself and I could login successfully. I didn't take any special action. seems like the problem was in server side and waiting solves it.

Ler esta resposta no contexto 👍 0

Todas as respostas (3)

more options

Hello, I'm scared to don't understand. You have an account on this website (support.mozilla.org) and you try to access your account from 2 different browsers? Can you access to your account and click Sign Out from your user menu?

more options

I mean the firefox sync account. I'm logged in it on my old version of firefox. but when I try to login on the new version, I get "request is blocked for security reasons". also trying to change password or email in "manage account" in the old version leads to the same message.

more options

Solução escolhida

when I checked today, the problem was solved by itself and I could login successfully. I didn't take any special action. seems like the problem was in server side and waiting solves it.

Modificado por mpowend a