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My email was switched to AOL from Verizon. Now all emails greater than 3 1/2 years old disappeared!!! HELP! How do I stop this!

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Regina123
Regina123
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DOES AOL reach into my Thunderbird Inbox and delete all emails older than 3.5 years??????? I have legal documents that were erased without my consent!

DOES AOL reach into my Thunderbird Inbox and delete all emails older than 3.5 years??????? I have legal documents that were erased without my consent!

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Zenos
Zenos
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Was it POP or IMAP? Had you given any thought as to where these valuable documents were actually stored? Had you not sought a way to make backups or archive them independently?

If it was IMAP then the messages were in all likelihood stored on your provider's server, not on your own computer. If so, when you changed providers, you lost access to them when you switched to a different server.