We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

I can't log in with my icloud mail

  • 1 resposta
  • 1 tem este problema
  • 12 visualizações
  • Última resposta por Onno Ekker

GeorgeCCHong
GeorgeCCHong
more options

Dear Sir/Madam:

I am using Thunderbird to manage my icloud mail for a while. But it do not work out quite well since last week. It keeps requiring me to enter the password (although it is correct). After talking with Apple tech online support, they recommend me to contact to you for further assistance. The fact is, I do not know what can do and what they can do. It irritates me after struggling with them after the whole afternoon.

Dear Sir/Madam: I am using Thunderbird to manage my icloud mail for a while. But it do not work out quite well since last week. It keeps requiring me to enter the password (although it is correct). After talking with Apple tech online support, they recommend me to contact to you for further assistance. The fact is, I do not know what can do and what they can do. It irritates me after struggling with them after the whole afternoon.

Todas as respostas (1)

Onno Ekker
Onno Ekker
more options

On June 15 Apple has force enabled 2-step verification for apps using iCloud. In iCloud you have to create an app-specific password for Thunderbird, which you have to specify in Thunderbird.

You also have to remove any old passwords you have already saved in Thunderbird for this to work. You can do this under Tools > Options > Security > Saved Passwords and remove the password for imap.mail.me.com.

See this article for more info on the change by Apple: http://www.macworld.com/article/3197439/security/apples-new-icloud-security-requirements-how-it-affects-you-and-the-software-you-use.html

Modificado por Onno Ekker a