Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Every time I visit a website that has autoplay video Firefox stops accepting input from my keyboard.

  • 5 respostas
  • 1 tem este problema
  • 5 visualizações
  • Última resposta por FredMcD

more options

I'm on a Mac, iOS 10.10.2 (Yosemite) using Firefox 46.0.1. The keyboard is a bluetooth keyboard.

After visiting a website where a video autoplays (most typically for me it is a news video linked through my RSS reader, inoreader) no matter where I attempt to do so, in the taskbar, in any input field on a website, the browser does not take input from the keyboard. The only fix I have found is quitting out of Firefox and reopening it.

Any ideas?

I'm on a Mac, iOS 10.10.2 (Yosemite) using Firefox 46.0.1. The keyboard is a bluetooth keyboard. After visiting a website where a video autoplays (most typically for me it is a news video linked through my RSS reader, inoreader) no matter where I attempt to do so, in the taskbar, in any input field on a website, the browser does not take input from the keyboard. The only fix I have found is quitting out of Firefox and reopening it. Any ideas?

Todas as respostas (5)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Separate Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.

more options

Took me a bit to replicate the problem, turns out there is a step I hadn't realized to trigger it.

I now see that I have to click away from the page with the video on it to trigger the problem. If I visit a page that has autoload video on it everything is fine until I click on a link within that page that takes me away from the video, or close the page that contains the video.

But yes, the problems still exists in SafeMode.

more options

Is the Shockwave Flash plugin used or the HTML5 media player to play the video when you have this issue?

You can check via the right-click context menu of the player area what kind of media player is used. A Flash based player shows a context menu with the Flash version.

more options

This is what I see when I right click one of the videos that seems to be creating the problem.

more options

Look at the bottom left and you will see "Flash Player" and the version.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration