Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

mailbox does not open

  • 1 resposta
  • 2 têm este problema
  • 1 visualização
  • Última resposta por christ1

majdad52
majdad52
more options

Thunderbird automatically updated to the newest version 38.7.2 today (4-11-2016) and now none of my mailboxes or folders open. I can find mail if I search, and it will open if I click in the search box, but it does not otherwise appear. Address book will not open, and tools/options will not open. Basically, nothing is working. I am running Windows 7. I am also running Lightning add-on but cannot disable any add-ons either to see if this is affecting the new version.

Thunderbird automatically updated to the newest version 38.7.2 today (4-11-2016) and now none of my mailboxes or folders open. I can find mail if I search, and it will open if I click in the search box, but it does not otherwise appear. Address book will not open, and tools/options will not open. Basically, nothing is working. I am running Windows 7. I am also running Lightning add-on but cannot disable any add-ons either to see if this is affecting the new version.

Todas as respostas (1)

christ1
christ1
  • Top 25 Contributor
more options

Start Thunderbird in safe mode. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Uninstall Lightning via the Add-Ons Manager. Restart Thunderbird. Re-install Lightning in case it's needed.