Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

My Mozilla Firefox screen is black and won't go away when I click the x. I just installed a software update but when i see that screen it's black too.

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta por FredMcD

more options

Firstoff, I was watching youtube when it first went black. All but the video went black. But when I waved the mouse over the black, it started loading in. But, it went black again over and over. I went to install a software update. When the confirm screen went up, it went black. Soon enough, all my tabs went black. Now I can't close it. I am on windows 7.

Firstoff, I was watching youtube when it first went black. All but the video went black. But when I waved the mouse over the black, it started loading in. But, it went black again over and over. I went to install a software update. When the confirm screen went up, it went black. Soon enough, all my tabs went black. Now I can't close it. I am on windows 7.

Todas as respostas (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia